Alexei Zheglov is a management consultant based in Waterloo, Ontario, Canada. He was first educated as a mathematician and a software engineer. Then, for many long years, he experienced how modern companies run into all kinds of problems when they try to produce and deliver complex intellectual products or professional services to customers. Nowadays, Alexei brings pragmatic, actionable guidance to such companies so that they can do better. He does it by running his consulting and training business, serving a variety of clients, each with their own meaning of “fit-for-purpose.” Follow Alexei on Twitter at @az1.