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Monday, April 9 • 11:25am - 12:15pm
Resistance Is Not Futile, Just Poorly Understood

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It is a widely accepted fact that people naturally resist change, no matter how small, yet when faced with resistance from individuals, teams and entire organizations, many leaders struggle to thoughtfully recognize and respond (or not respond to) resistant behaviors that may impede meaningful and lasting improvement. Resistance to change emerges as a consequence of a myriad of factors such as:

+ Fear of the unfamiliar / unknown
+ Threats to moral codes or values
+ Power dynamics
+ Hedging for existing plan (e.g. sunk cost bias)

 Through the sharing of real world examples attendees will learn practical concepts and thinking tools to aid in anticipating, discerning, and adapting to resistance before it becomes an impasse to the progress of change. 

Speakers
avatar for Adam Hsu

Adam Hsu

Organizational Coach, JPMorgan Chase
Adam Hsu is member of a team of coaches in Global Technology at JPMorgan Chase focused on enabling organizational and business agility at every level of the organization. Adam's approach to coaching is grounded in the principles of Socio-Technical Systems theory with a focus on emergent... Read More →


Monday April 9, 2018 11:25am - 12:15pm PDT
SUMMIT